Tickets get routed by hand. Calls slip to voicemail — and to competitors.

It answers voice, email, WhatsApp and web as one front desk, triages by sentiment, and escalates warmly with full context.

AI front desk: voice, email, WhatsApp, web

Triage, sentiment and proactive follow-up

Warm human escalation with the full context

Hear the AI front desk.

Voice, email, WhatsApp and web — answered, triaged and escalated with the full context.

Calls, emails, WhatsApp and web chatTicket and order historyYour policies and FAQs

Answers routine requests end-to-endEscalates edge cases with full contextKeeps the CRM current without manual data entry

A unified inbox with status per conversationWarm-handoff packets for your teamInteraction logs in your CRM

Also connects to

Phone / VoIPEmailWhatsAppCRM / helpdesk

Answer

Calls, emails and messages get an immediate, on-policy first response.

Triage

Each request is classified: answer now, gather information, or escalate to a human.

Resolve

Routine requests are handled end-to-end with the account context loaded.

Hand off

Anything ambiguous goes to your team warm: transcript, context and suggested next step attached.

Log

Every interaction lands in the system of record.

TodayWith LayeredAI

Missed contactsVoicemail and unread inboxes after hoursEvery contact answered and logged

EscalationsCold transfers, context lostWarm handoff with transcript and suggested next step

RecordsCRM updated when someone remembersEvery interaction logged automatically

Read-only — never writes to your systemsRuns in your private cloudDeterministic maths, not model guessesSources and confidence on every answer

Track record

One front desk across every vertical — a human stays in the loop on every escalation.

Voice, email, WhatsApp and web — answered, triaged and escalated with the full context.